The American Dental Association (ADA) has asked dentists to defer all elective treatment at this time, and only provide emergency services. This is to help preserve protective equipment (masks, gowns, gloves, etc.) for hospitals and urgent care centers as well as limit the spread of the virus. We are keeping a limited number of locations open to provide emergency dental services, to both help you and reduce the traffic to Emergency Rooms (ERs) and urgent care centers so that they can focus on non-dental emergencies. If you are in pain and need emergency dental treatment, please call (702) 744-8009 and we can assist you right away.

Frequently Asked Questions (FAQs)

Please note that we are working to disseminate facts and will not speculate during this global-wide challenge.

General Questions

Providing Team Members with factual information from health officials and assuring Team Members that their health and safety is paramount can help to prepare and educate Team Members without causing panic

No. The Americans with Disabilities Act (ADA) privacy rules restrict employers from sharing personal health information of an Team Member. Employers should inform Team Members that possible exposure has occurred in the workplace without disclosing any identifying information about the individual who tested positive.

Employers can ask an Team Member how he or she is feeling in general but should not inquire about a specific illness as that could rise to the level of a disability related inquiry under the ADA.

According to CDC guidance, individuals who have had close contact with a person diagnosed with COVID-19 should self-quarantine. Employers can require an Team Member who has been exposed to the virus to stay at home.

Team Member Leave

Yes, Team Members who show signs of respiratory illness can be asked to leave the workplace and stay at home until they are symptom free.

Under the Occupation Safety and Health Act (OSH Act), Team Members are only entitled to refuse to work if they believe they are in imminent danger. See Workers’ Right to Refuse Dangerous Work.

If an employer applies the practice consistently, clearance from a health care provider to return to work can be required. However, guidance from the Centers for Disease Control and Prevention (CDC) suggests employers remove such requirements during a health crisis as access to health care providers may be limited.

Team Members returning from countries that have a Level 3 Travel Health Notice from the CDC should stay home for a period of 14 days after returning to the United States. See Travelers from Countries with Widespread Sustained (Ongoing) Transmission Arriving in the United States.

Most employers provide Team Members with paid time off for illness. Nonexempt Team Members who do not have paid leave available are not required to be paid for such absences, unless there is a collective bargaining agreement indicating otherwise.

An exempt Team Member must be paid for partial-day absences but may have his or her salary reduced for full-day absences due to sickness if the employer offers a paid sick leave benefit and the Team Member has exhausted that leave or is not yet eligible for the leave.

The coronavirus would likely qualify as a “serious health condition” under the FMLA, allowing an Team Member to take FMLA protected leave. See How do I know if an Team Member’s medical absence qualifies for FMLA leave?

While not required, telecommuting may be a practical measure to reduce exposure of the virus in some work environments. Team Members with disabilities that put them at high risk for complications may request telework as a reasonable accommodation to reduce their chances of infection during a pandemic.

Employer Policies Practices

Many employers are cancelling all but the most essential business travel.

This won’t prevent transmission and is not advisable. An individual without an elevated temperature could still be ill. Due to concerns under the Americans with Disabilities Act (ADA) and Team Member relations issues, employers are better off requiring Team Members with visible signs of respiratory illness to stay home.

OHSA guidelines stress that PPE’s should only be used for back office (NOT front office) while performing their job as using PPE’s for any other reason will deplete the availability of possibly limited supplies which could result in practice closures due to not having the necessary tools to perform their job safely.

Start Smiling Now

Call us now to make an appointment at a location near you and receive a complete exam & X-ray for only $39.

Call and Make Your Appointment

(844) 8-SMILE-NOW

Start Your Appointment Online

Make Appointment